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| Elulookirjeldus (CV) | ||
| 1. | Eesnimi | Maive |
| 2. | Perekonnanimi | Suuroja |
| 3. | Töökoht | Tartu Ülikool |
| 4. | Ametikoht | doktorant |
| 5. | Sünniaeg | 22.03.1972 (päev.kuu.aasta) |
| 6. | Haridus | 2000 – Tartu Ülikool, majandusteaduskond, doktorantuur 1994 – 2000 Tartu Ülikool, majandusteaduskond, M.A. majandusteaduse erialal 1990 – 1994 Tartu Ülikool, majandusteaduskond, B.A. kaubanduse-turunduse erialal 1987 – 1990 Nõo Keskkool 1979 – 1987 Elva Keskkool |
| 7. | Teenistuskäik | 2000- Mainori Kõrgkool, lepinguline lektor (tarbijakäitumine) 1998– Tartu Ülikool, juhtimise ja välismajanduse insitituudi lepinguline lektor (turundusuuringud, tarbijakäitumine, ametisuhtlemine), uurimustööde juhendaja 1994-1997 AS EMOR, projektijuht (tarbijapaneeluuringute ja jaotusuuringute analüüs) |
| 8. | Teaduskraad | M.A.majandusteadus |
| 9. | Teaduskraadi välja andnud asutus, aasta |
Tartu Ülikool, 2000 |
| 10. | Tunnustused | Raefondi Stipendium, 1998 Hermanni Reisistipendium, 2000 |
| 11. | Teadusorganisatsiooniline ja –administratiivne tegevus |
2000 TEMPUS Projekt “Kultuuridevaheline suhtlemine”, töögrupi lektor 1999-2000 Eesti Regionaalarengu Sihtasutuse ja Rootsi Smelink AB koostööprojekt "Smelink.ee ", uuringutöögrupi koordinaator ja liige 1998-1999 Tartu Ülikooli ja Linköpingi Ülikooli koostööprojekt “Time for Transition in Estonia”, uuringurühma koordinaator ja liige |
| 12. | Juhendamisel kaitstud väitekirjad |
|
| 13. | Teadustöö põhisuunad | Organisatsiooni kliendisuhete dünaamika muutuvas keskkonnas |
| 14. | Jooksvad grandid | ETF grant nr.5527 |
| 15. | Teaduspublikatsioonid |
Vadi, M, Suuroja, M. “A model of customer-oriented communication and its employment for training the sales personnel in the retail sector of transition economies, (accepted in 2005), Journal of Retailing and Consumer Services Suuroja, M. (2003) “Service Quality – Main Conceptualizations and Critique” – University of Tartu, Faculty of Economics and Business Administration, Working Paper Series, No. 23, 27p. Sõstra, Ü., Vadi, M., Suuroja, M. (2003) “The Effects of Loyalty Card and Shopping Experiences to Department Store Customers’ Satisfaction and Repurchase Intentions in Estonia”. – In Proceedings of the 11th Annual Conference on Marketing Strategies for Central and Eastern Europe (eds. Chadraba,P., Springer,R.), pp.45-56. Vadi, M, Suuroja, M. (2003) “A Model of Customer-Oriented Communication and its Implementation in the Transition Economies” – University of Tartu, Faculty of Economics and Business Administration, Working Paper Series, No. 19, 31p. Türk, K., Suuroja, M. (2002) “Internet use in Enterprises (the case of Smelink)”, X teadus- ja koolituskonverentsi “Euroopa Liiduga liitumise mõju Eesti majanduspoliitikale” ettekanded – artiklid (Tartu-Värska, 27.-29.juuni 2002), lk.579-590. Suuroja, M., Türk, K. (2001) “Eesti ettevõtete konkurentsivõime tõstmine interneti abil. Projekti Smelink.ee rakendamine Eesti väikeettevõtetes.” IX teadus- ja koolituskonverentsi “Harmoniseerimine ja vabadus Eesti Vabariigi majanduspoliitikas integreerumisel Euroopa Liiduga” ettekanded – artiklid (Tartu-Värska, 28.-30.juuni 2001), lk.478-490. Vadi, M., Suuroja, M. (2001) “The model of the process of direct customer communication (PDCC) and its implementation in shop assistants’ training programs in the post-soviet countries in the economic transition”. In Proceedings of the 9th Annual Conference on Marketing Strategies for Central and Eastern Europe (eds. Chadraba,P., Springer,R.), pp.173-182. Suuroja, M., Vadi, M. (2000) “The Influence of Involvement on Consumers’ Pre-Purchase Information Search and Processing”. In Proceedings of the 8th Annual Conference on Marketing Strategies for Central and Eastern Europe (ed. P. Chadraba, R. Springer), Dec 13-15, 2000, Vienna, pp. 128-138. |
viimati muudetud: 12.10.2005
| Curriculum Vitae (CV) | ||
| 1. | First Name | Maive |
| 2. | Surname | Suuroja |
| 3. | Institution | University of Tartu |
| 4. | Position | doctoral student |
| 5. | Date of birth | 22.03.1972 (day.month.year) |
| 6. | Education | 2000 – University of Tartu, Faculty of Economics and Business Administration, doctoral studies 1994 – 2000 University of Tartu, Faculty of Economics and Business Administration, M.A. in Economic Science 1990 – 1994 University of Tartu, Faculty of Economics and Business Administration, B.A. in trade and marketing 1987-1990 Nõo Secondary School 1979 – 1987 Elva Secondary School |
| 7. | Research and professional experience |
2000- University Mainor, Lecturer (consumer behavior) 1998 – University of Tartu, Lecturer (consumer behaviour, consumer research, organisational communication) 1994 - 1997 EMOR (Estonian Market and Opinion Research Centre), Ltd., Project Manager (consumer panel research, distribution analysis) |
| 8. | Academic degree | M.A. in Economics |
| 9. | Dates and sites of earning the degrees |
University of Tartu, 2000 |
| 10. | Honours/awards | Grant of Raefond, 1998 Travel Grant of Hermann, 2000 |
| 11. | Research-administrative experience |
2000 TEMPUS Project "Intercultural Communication", Lecturer 1999 – 2000 Cooperation project of Estonian Regional Development Centre and Swedish Smelink AB – “Smelink.ee” Research Team Coordinator and Member 1998- 1999 Cooperation project of the Universities of Tartu and Linköping (Sweden) - “Time for Transition in Estonia”, Research Team Coordinator and Member |
| 12. | Supervised dissertations | |
| 13. | Current research program | Dynamics of the customer relationships of an organisation in the changing environment |
| 14. | Current grant funding | Grant of Estonian Science Foundation, no 5527 |
| 15. | List of most important publications |
Vadi, M, Suuroja, M. “A model of customer-oriented communication and its employment for training the sales personnel in the retail sector of transition economies, (accepted in 2005), Journal of Retailing and Consumer Services Suuroja, M. (2003) “Service Quality – Main Conceptualizations and Critique” – University of Tartu, Faculty of Economics and Business Administration, Working Paper Series, No. 23, 27p. Sõstra, Ü., Vadi, M., Suuroja, M. (2003) “The Effects of Loyalty Card and Shopping Experiences to Department Store Customers’ Satisfaction and Repurchase Intentions in Estonia”. – In Proceedings of the 11th Annual Conference on Marketing Strategies for Central and Eastern Europe (eds. Chadraba,P., Springer,R.), pp.45-56. Vadi, M, Suuroja, M. (2003) “A Model of Customer-Oriented Communication and its Implementation in the Transition Economies” – University of Tartu, Faculty of Economics and Business Administration, Working Paper Series, No. 19, 31p. Türk, K., Suuroja, M. (2002) “Internet use in Enterprises (the case of Smelink)”, X teadus- ja koolituskonverentsi “Euroopa Liiduga liitumise mõju Eesti majanduspoliitikale” ettekanded – artiklid (Tartu-Värska, 27.-29.juuni 2002), lk.579-590. Suuroja, M., Türk, K. (2001) “Eesti ettevõtete konkurentsivõime tõstmine interneti abil. Projekti Smelink.ee rakendamine Eesti väikeettevõtetes.” IX teadus- ja koolituskonverentsi “Harmoniseerimine ja vabadus Eesti Vabariigi majanduspoliitikas integreerumisel Euroopa Liiduga” ettekanded – artiklid (Tartu-Värska, 28.-30.juuni 2001), lk.478-490. Vadi, M., Suuroja, M. (2001) “The model of the process of direct customer communication (PDCC) and its implementation in shop assistants’ training programs in the post-soviet countries in the economic transition”. In Proceedings of the 9th Annual Conference on Marketing Strategies for Central and Eastern Europe (eds. Chadraba,P., Springer,R.), pp.173-182. Suuroja, M., Vadi, M. (2000) “The Influence of Involvement on Consumers’ Pre-Purchase Information Search and Processing”. In Proceedings of the 8th Annual Conference on Marketing Strategies for Central and Eastern Europe (ed. P. Chadraba, R. Springer), Dec 13-15, 2000, Vienna, pp. 128-138. |
last updated: 12.10.2005
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